Technical Writer Job at Skyward, Stevens Point, WI

SVlmVHppVDltaENOSU5zQkJsOHRmdzF1bmc9PQ==
  • Skyward
  • Stevens Point, WI

Job Description



If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job! 

We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!  

To learn more about Skyward’s careers, history, products, and customers, go to    

Thank you for your interest! 

Job Description



Position: Technical Writer 

Location: Corporate Office, Stevens Point, WI    

*May include remote opportunities in the following states: AZ, FL, IL, IN, KS, MI, MN, TN, TX, UT, WI. No relocation assistance is provided.

Starting Salary: $22.11 - $24.32 (wage commensurate with experience) 

The software Technical Writer is responsible for creating and maintaining clear, accurate, and user-friendly documentation related to Skyward data systems, software functionality, and operational processes. This content is integrated into the content management system and serves as a key resource for end users (customers), Skyward support staff, and training teams.

Documentation is developed collaboratively with product owners, scrum development teams, training personnel, customer service representatives, and end users to ensure accuracy and relevance.

The writer researches, authors, and updates content in alignment with departmental standards and guidelines. Additionally, they may provide feedback on software usability to enhance the overall user experience.

Key attributes of a Technical Writer include:  

  • Excellent writing skills, with knowledge of and adherence to standard software document styles    
  • Understands the Darwin Information Typing Architecture (DITA) and the corporate information model for developing content and uses that understanding to produce effective user-centered content    
  • Appropriate interpersonal skills to be able to work well within a team environment    
  • Accuracy in work habits and data entry    
  • Verbal communication skills to express issues related to completion of project    
  • Demonstrated skills in learning information and procedures quickly    

 Essential Responsibilities:

  • Develops knowledge of Skyward software functionality    
  • Writes content pieces on software functionality and usage, applying appropriate style and DITA standards    
  • Participates in Content and eLearning team backlog development and refining, as well as project time estimates    
  • Meets team timelines for development of written content    
  • Immediate supervisor may assign other short-term duties and responsibilities    

For the full

job description

, click below:

Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at . You'll learn more about our culture, expectations, and even the day-to-day mission of the department you're applying for. 

A better working experience starts here! 

Additional Information



All your information will be kept confidential according to EEO guidelines.

Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.

  • Transparency in Coverage
    • Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward .

Job Tags

Full time, Temporary work, Work experience placement, Work at office, Local area, Immediate start, Remote work, Relocation,

Similar Jobs

Fredericksburg Physical Therapy

Medical Receptionist Job at Fredericksburg Physical Therapy

 ...highest quality rehabilitation services cost-effectively and time-efficiently while providing excellent customer service to our...  ...immediate opening for an experienced, dependable, and responsible Medical Receptionist who can keep the front office running smoothly with a smile... 

Mygrant Glass

Warehouse Order Picker/Stocker Job at Mygrant Glass

 ...highest standard of service and the most extensive inventories possible. We stock both OEM and generic brands from over 30 different factories around the world in an effort to provide our customers with the broadest choice of high-quality glass in the industry. Unlike some... 

FAS

Director of Government Capacity Job at FAS

 ...Director of Government Capacity Full-time FAS staff Washington, DC Why FAS? Does FAS sound like an organization that you would...  ...national conversation on the need for government reform that relates to the American public. An ability to build multiyear initiatives... 

vTech Solution

Technical Writer, Job at vTech Solution

 ...Location: Must reside in Pennsylvania and work onsite 1 day per month (subject to manager's discretion). - Serve as the Technical Writer for the Enterprise Data Warehouse (EDW), - Support the modernization and migration of EDW to Microsoft Azure, utilizing... 

Regency International

Customer Service Representative Job at Regency International

 ...Customer Service Representative to join our team! This is a full-time or part-time job opportunity. The ideal candidate will have excellent...  ...independently and as part of a team, and have a passion for helping others. Employment Type: Full-Time Salary: $ 28.00 Per...