Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

SUlmZXdTajhtUk9KSnRrQ0JWTXVjQUpxa2c9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Full time, Part time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Outreach Recruitment Agency

Gypsum Installers/Plasterers Job at Outreach Recruitment Agency

 ...craft. From small repairs to large installations, you'll deliver clean, precise finishes that set the standard. Key Responsibilities: # Install and finish gypsum boards (drywall) on walls, ceilings, and partitions # Prepare surfaces and structures for... 

Grapewagon Custom Crush / Wines By James MacPhail Grapewagon...

Winery Assistant - Harvest 2025 Job at Grapewagon Custom Crush / Wines By James MacPhail Grapewagon...

 ...a few). Among our in-house wine brands, over 20 different varietals have been hand-crafted (in the true sense of the word) during harvest. Quality is paramount. We are seeking an ideal candidate to join us from September 1st through November 1st, exact start and end... 

Coca-Cola Beverages Florida

Transportation Supervisor Job at Coca-Cola Beverages Florida

 ...Coke Florida is looking for a Transportation Supervisor based out of our Hollywood location. We're currently looking for 6:00pm- 6:30am on a rotating 2-2-3 schedule. What You Will Do: As a Coke Florida Transportation Supervisor, you will be responsible for loading... 

Cogent Scientific

Pharmaceutical Preparative Purification Chemist Job at Cogent Scientific

 ...Cogent Scientific, an insourced contract research organization, is looking for the right people to accomplish our Mission: to partner...  ...our clients. We currently have a role available for a Pharmaceutical Purification Chemist. Job duties include, but are not limited... 

Valve Corporation

Sound Designer Job at Valve Corporation

 ...We are always looking for outliers in the craft of sound design that demonstrate a broad range of skills:~Experience producing industry-leading work~Outstanding ability to create impactful sound assets that express a unique creative voice~Deep knowledge of sound...